About Us

Although we’ve updated our name, The Animal Doctors have actually been looking after pets and horses in the Pakenham region for over 30 years!

By providing health services for our local furry friends for such a long time, we feel a strong connection to our community and its families. We are committed to not only providing the best possible veterinary service available, but also to make a contribution to our community.

Local residents can rest assured that we are here for the long haul. Not only are we committed to keeping the furry members of our community healthy, we also invest in local people, businesses and activities.

When you choose The Animal Doctors, you know that your pets w ill be cared for throughout their lives by a friendly and expert team of veterinary professionals. One of the things that sets us apart from other clinics is the work we put into maintaining a detailed history of your pet’s health. In this way, we can efficiently pinpoint areas of concern and treatment options, saving you time, money and worry in the long term (not to mention improving the quality of your pet’s life!)

The Animal Doctors Difference

Passionate pet owners trust us to provide the most informed healthcare advice and the highest quality veterinary service available. We take this trust VERY seriously. We differentiate our veterinary service through our dedication to The Animal Doctors’ ‘Standards of Care”. Specifically, we will:

Inform You

We will discuss the possible options for your pet’s treatment to allow you to make the right decision for you and your pet. If your pet is in hospital we will update you on their progress at least twice a day.

Follow Up

You will receive a phone call or email in the days following your pet’s procedure or before a visit is due. We are truly interested in improving your pet’s quality of life, whether that involves a simple worming regime or a more complicated surgical procedure.

Provide Estimates

We will give you an estimate of the costs you may incur prior to your pet starting treatment. Ongoing costs will be discussed as treatment continues. We will remain competitive with our pricing and work within your budget.

Be Personable

Our service will be open, friendly and personal. We aim to provide an environment that allows you to make informed decisions about your pet’s health. We welcome your suggestions and feedback and are committed to resolving any problems that do occur.

Continue to Improve

Our commitment to providing the best possible health service to your pets means that we will continue to improve our knowledge and skills through training and education. Our equipment and facilities will be maintained to the highest standards and we will invest in the technology and facilities that allow us to offer pets the best health options.

Be Ethical

We will only recommend to you those services and products that we believe to be the best options. We will only enter into retail arrangements with pet supplies providers that supply the highest quality, evidence-based products that we happily use on our own beloved pets.

Be Here

Our veterinary clinic has operated in the Pakenham area for around thirty years. We invest heavily in providing pet owners with a reliable, comprehensive and expert service that is sustainable in the long term.

Meet the Team

We’re a tight knit family here at The Animal Doctors, a strong team of veterinarians, nurses and receptionists who always strive to give our pet parents and their fur babies the best care that we can. We do our best to support, nurture and teach, not only each other, but our ever-growing community around us. We’d love for you to meet our wonderful team here at The Animal Doctors.